İstanbul Medical Services
Medical assistance and healthcare coordination across Turkey,
including major Turkish ports
Whether traveling for business or leisure, no one plans to get sick.
Istanbul Medical Service (IMS) provides medical assistance, healthcare coordination and patient support services across Turkey. We support international patients, travelers, corporate clients, insurance and assistance companies, maritime organizations and crew members who need reliable access to healthcare while in Turkey. Our role is to help patients reach appropriate medical professionals and facilities while coordinating communication, documentation and related logistics.
Medical Team
Istanbul Medical Service coordinates medical care for cruise guests, seafarers and crew members requiring healthcare in Turkey. Depending on the case, our team can arrange physician appointments, hospital referrals, diagnostic examinations, emergency care, medical transportation and follow-up. We also support communication between healthcare providers and authorized maritime, insurance or assistance organizations.
All large hospital networks in Turkey. Common Ambulance Services Discount Agreements.
When a patient is medically stable enough to travel on a scheduled commercial flight but requires additional support, Istanbul Medical Service can coordinate appropriate travel arrangements. Depending on the patient’s condition and airline requirements, these may include medical clearance, wheelchair assistance, stretcher arrangements where available, medical escort support and communication with airlines and ground-handling providers. Each case is assessed individually.
Flight Reservations | Hotel Reservations | Local Transportation | Medical Transportation | Visa Assistance | Translation Support | Medical Documentation Coordination | Other Case-Related Logistical Assistance
Medical consultancy and repatriation advice
Istanbul Medical Service coordinates medical repatriation and referrals according to the patient’s clinical condition and travel requirements. When necessary, our team can communicate with treating physicians, receiving healthcare facilities, airlines, medical transport providers and authorized assistance organizations to help plan a medically appropriate transfer.
Medical transfer by ground, sea and air ambulance
Istanbul Medical Service can coordinate ground ambulance services in Turkey for patients requiring medical transportation. When clinically appropriate and operationally available, our team can also assist with air ambulance coordination. Transport planning is based on the patient’s condition, current location, destination and required level of medical support.
Medical information and advice
Istanbul Medical Service can arrange medical appointments with appropriate physicians, hospitals, clinics and diagnostic facilities. Our team helps international patients, travelers and crew members identify suitable healthcare providers according to their medical needs and location, and can coordinate specialist referrals or second medical opinions when required.
Cost Containment
Istanbul Medical Service supports organizations that require transparent management of healthcare costs in Turkey. Medical invoices and supporting documentation can be reviewed in relation to the services provided and agreed commercial conditions. Our aim is to support appropriate healthcare delivery while helping authorized clients understand and manage medical expenditure.
Concierge service
Medical cases may involve requirements beyond clinical treatment. When requested, Istanbul Medical Service can assist with the coordination of accommodation, local transportation, flight arrangements and other case-related logistics for patients and accompanying persons.